About Our Clinic

As the oldest, continuously operating, hearing aid dealership in New York State, was formally known as, Audiphone and has been proudly serving the greater Rochester area since 1927. We sell and custom fit a wide range of high-quality hearing instruments made by a variety of name-brand manufactures. Our longevity is, in part, due to our unwavering dedication to providing unpressured, attentive and friendly customer service.

About Hearing Loss

Hearing loss can happen to anyone. About 15% of school age children have some degree of hearing loss (ages 6-19), and overall about 20% of Americans  report some degree of hearing loss. We encourage you to take the first step and make an appointment when you suspect that you or a loved one may be suffering from hearing loss.

This information is intended for the sole purpose of fitting or selecting a hearing aid and is not a medical examination or audiological evaluation.

Meet Our Providers

Brenda Cervini

Brenda grew up in Greece, New York, the youngest child with an older sister to look up to. Her mother began to develop severe hearing loss when Brenda was only 9 years old, and she started wearing hearing aids. She started with one aid, and then the second. Brenda remembers her mother running around in the back yard listening to birds and laughing when she got her second aid. Because of these experiences, Brenda understands what hearing loss means to a patient and their families. The experiences that are most meaningful to Brenda are those life-changing moments when a patient realizes that they CAN hear. They CAN hear in the restaurant. They CAN understand their granddaughter’s voice. They are no longer isolated at parties and holidays, and they can participate. Hearing these stories every day is why Brenda feels that dispensing hearing aids is the best job in the world!  

Neal Senglaub, HAD

With over 30 years of experience in the hearing health field, Neal is very happy to be a part of the Auburn branch of Hearing Health USA! Neal is excited to begin serving the hearing needs of the people in Auburn and its surrounding communities. Neal is passionate about leading people to better hearing and helping them communicate with their friends and family members. He prides himself on providing the highest level of patient care and successful outcomes.